Medical Hex

Privacy Policy

Last updated: October 18, 2025

This Privacy Policy explains how Medical Hex (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit medicalhex.com or use our services. By using our site, you agree to this Policy.

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1) What data we collect

Information you provide: name, email address, and any content you send via forms or email.

Automatically collected (via cookies, logs, and similar): IP address, device and browser type, language, referring/exit pages, pages viewed, time on page, approximate location, and other technical diagnostics.

We do not intentionally collect sensitive categories of data.

2) How we use your data

  • Provide, operate, and improve our website and content
  • Monitor performance, debug, and prevent abuse
  • Personalize content and measure effectiveness
  • Communicate with you about updates or inquiries you initiate
  • Comply with legal obligations

Legal bases (EEA/UK): consent (cookies/marketing), legitimate interests (site security, analytics in aggregate), and compliance with legal obligations.

3) Cookies & similar technologies

We use cookies and similar technologies to run the site, understand usage, remember preferences, and support advertising and analytics. You can control cookies in your browser settings or via our cookie banner.

  • Strictly necessary – required for core functionality.
  • Performance/Analytics – help us understand how visitors use the site.
  • Advertising – used by our ad partners (e.g., Google) to deliver and measure ads.
  • Functionality – remember your preferences.

Learn more about cookies from Google at policies.google.com/technologies/cookies.

4) Advertising & Google AdSense

We display ads via Google AdSense and may work with other advertising partners. These partners may set cookies and use unique identifiers to show you relevant ads and to measure performance.

For details on how Google uses information from sites that use its services and how you can control ad personalization, visit: policies.google.com/technologies/ads and adssettings.google.com.

If legally required in your region, we will request your consent before setting advertising cookies.

5) Analytics

We use Google Analytics to understand how visitors engage with our site (aggregated reports, trends). IP anonymization is enabled. You can opt out by using the Google Analytics opt-out add-on or by rejecting Analytics cookies in our banner.

6) When we share data

  • Service providers (hosting, analytics, advertising) under contract and only as needed to perform services for us
  • Legal – to comply with law, protect rights, or respond to lawful requests
  • Business transfers – as part of a merger, acquisition, or sale of assets

7) Retention & security

We keep personal data only as long as necessary for the purposes described above, then delete or anonymize it. We use reasonable technical and organizational measures to protect information, but no system is 100% secure.

8) Your rights

EEA/UK (GDPR): You may request access, correction, deletion, restriction, objection to processing, and data portability. Where processing is based on consent, you may withdraw it at any time.

California (CCPA/CPRA): You may request to know, delete, or correct personal information, and to opt-out of “sale”/“sharing” of personal information for cross-context behavioral advertising.

To exercise rights or make a privacy request, contact us at privacy@medicalhex.com. If applicable, you may also use a “Do Not Sell or Share My Personal Information” link in our footer.

9) Children’s privacy

Our site is intended for a general audience and not directed to children under 13. We do not knowingly collect personal information from children under 13 (or under the relevant age in your jurisdiction). If you believe a child has provided us data, please contact us to remove it.

10) International transfers

We may process information on servers located outside your country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for transfers.

11) Changes to this Policy

We may update this Policy from time to time. We will revise the “Last updated” date and, if changes are material, provide a prominent notice on the site and/or notify you by email where appropriate.

12) Contact us

For questions or requests about this Policy, contact us at privacy@medicalhex.com or via our Contact Us page.

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